Paynura Cookie Policy

A cookie is a small piece of data that a website places on your computer, and is sent back to the site whenever you visit another document on the same website. They are used mainly to identify each user and distinguish them from others who might be using the website at the same time.

Some cookies are deleted the moment you close your browser. These are called session cookies because they last only for the duration of a session.  Such cookies typically store only an identification code readable only by the website that set them.

Others have an expiration date and might be used to remember that you have already logged in on a website, or store some preferences, such as language.

Purpose and types of cookies

Websites cannot remember their users. For that purpose, sites use cookies to recognize your browser and choices that you have made known so that these are stored when you revisit the website. Cookies differ based on their function, lifespan, and according to who places them on a website.

How does Paynura use cookies?

We are trying to give a user-friendly experience to our visitors and account holders, thus adapting to our visitors as much as we can, for example, language preferences. To achieve this, the Paynura website uses technical, functional, analytical, and commercial cookies.

Paynura uses cookies that have varying lifespans, but it can be up to 20 years. We feel that you should be aware that you can delete all cookies from your browser at any time.

Third-party cookies

Paynura uses third-party providers for analytical and marketing purposes. To enable third-party services, these entities need to place cookies on Paynura's website.

Web beacons

A web beacon is a tiny graphic image of just one pixel that is delivered to your computer either as part of a web page request or in an HTML email message. Paynura uses them to re-engage visitors that are likely to convert to customers based on the visitor's online behavior across websites.

Managing cookie preferences

In your browser settings, you can choose which cookies to accept and which to reject. These are placed differently, depending on the browser you are currently using. However, this might result in the inability to use all parts of our website. 

Cookies in Paynura's system

Technical cookies

Technical cookies help make a website usable by enabling essential functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

  • _cfduid / 1 year / Used by the content network, Cloudflare, to identify trusted web traffic.
  • galaxy-sticky / session / Registers which server-cluster is serving the visitor. This is used in context with load balancing, to optimize the user experience. 

Functional cookies

Functional or preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

  • Chatra.clientId / persistent / Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.
  • Chatra.hostedItems / persistent / Allows the website to recognize the visitor to optimize the chat-box functionality.
  • iub2 / persistent / Allows the website to recognize the visitor in order to optimize the chat-box functionality.

Analytical cookies

Analytical cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. We also use Google Analytics for statistical reports, which help us to improve experience and our services continually.

  • _ga / 2 years / This cookie contains a uniquely generated code and is used to distinguish users from each other.
  • _gat / 1 day / Used to throttle request rate.
  • _gid / 1 day / Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
  • Chatra.lastPageViewAt / persistent / Identifies the last page visited by the visitor. This is used in order to make the chat-box function more relevant.
  • Chatra.referrer / persistent / Identifies the last page visited by the visitor. This is used in order to make the chat-box function more relevant.

Find more about Google Analytics' cookies.

Commercial cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
ads/ga-audiences / session / Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

Youtube and other Google services

Videos are served from Google's servers. You should beware, that if you are logged into your account, your experience is personalized by Google. The majority of Google's cookies have a lifespan of 2 years. However, the "CONSENT" cookie is valid until 2038.

More about cookies on Google's websitesAccess Google's privacy policyhere. 

Opting out from cookies and services

Please contact us via email if you want to generally object to the processing of your data for advertising purposes. You also can directly opt-out from tracking and the setting of cookies for advertisement purposes.

If you want to generally bock certain cookies and services, you can do so in the settings of your web browser or on following links: 

However, be advised that we might not be able to provide all our services to you anymore if you withdraw your consent.

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